Charoen Pokphand Group has established the Whistleblowing Policy and Guidelines, and provided six whistleblowing channels for all stakeholder groups, namely Charoen Pokphand Group website, telephone, e-mail, post, CPG Connect, and in-person reporting.

Website
Telephone
Email
Post
CPG Connect
In-person
Reporting
Website
Telephone
Email
Post
CPG Connect
In-person
Reporting

In addition, the Group has also outlined a process for accepting and addressing grievances from stakeholders by determining an investigation procedure and appointing a committee to investigate, verify, follow up and resolve complaints while protecting whistleblowers and any related persons with fairness from retaliation through the use of information management technology by determining access rights and conducting annual reviews. Summary reports are prepared to keep executives and related parties informed. They are also used for tracking progress as well as for taking corrective and improvement-focused actions.

Compliance Framework

Complaints and Whistleblowing

999 Moo 5, Nong Nam Daeng Sub-district, Pak Chong District, Nakhon Ratchasima Province 30450
Telephone
044-007-800 Monday - Friday Working Hours
Post
Human Resources Department, Leadership Development Charoen Pokphand Group Co., Ltd.
999 Moo 5, Nong Nam Daeng Sub-district, Pak Chong District, Nakhon Ratchasima Province 30450

Whistleblowing and Complaints on Corporate Governance

About Illegal actions, and business ethics violations.

Submit a Complaint

Employee Communication Guidelines

Employees are valuable assets. Charoen Pokphand Group, therefore, places importance on creating a working environment based on trust and mutual respect. It encourages channels for employees to communicate concerns about work. Employees can consult or express opinions on any matter with good faith to executives, direct supervisors, Human Resources Department, or Compliance Department. Such information is considered confidential, and employees will not be retaliated against or harassed.